Legal & customer information
Privacy Policy
This policy explains how information is handled when you browse the website, request a quote, or request a cleaning appointment.
Last updated: September 23, 2026
Information we collect
We collect information you submit, including your name, email, phone number, service address, property details, scheduling preferences, cleaning instructions, and messages.
Basic technical and usage information may be processed to operate, secure, and improve the website. See the Cookie/Tracking Disclosure for details.
How information is used
Information is used to respond to inquiries, assess service requests, prepare quotes, schedule cleaning, communicate booking details, process payment, provide support, maintain business records, and protect the website.
Sharing and service providers
Information may be shared with providers that support website hosting, secure payment processing, email delivery, and business operations, only as reasonably needed for those services. Full payment-card details are handled by the payment processor and are not stored directly by this website.
Retention and choices
Records are retained for business, customer-service, dispute, security, tax, and legal purposes as reasonably necessary. You may contact us to request access, correction, or deletion, subject to applicable exceptions.
Children and updates
The services are intended for adults arranging property cleaning and are not directed to children. This policy may be updated as practices or legal requirements change.
This page provides general business information and is not legal advice. TerraPetal LLC should have final policies reviewed by qualified legal counsel for applicable federal, state, and local requirements.